♿ Accessibility Statement

Last updated: January 1, 2026

OUR COMMITMENT TO ACCESSIBILITY

MODMOUNT LLC (“ModMount,” “we,” “us,” “our”) is committed to making our website and online services reasonably accessible to as many people as possible, including individuals with disabilities who use assistive technologies such as screen readers, screen magnification software, voice recognition software, and alternative input devices.

Accessibility is part of how we aim to deliver respectful, effective service. While we cannot guarantee a perfectly accessible experience for every user and every technology combination, we are working in good faith to reduce barriers and improve access over time.

ACCESSIBILITY STANDARDS

ModMount strives to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA published by the World Wide Web Consortium (W3C), on a reasonable‑efforts basis. These guidelines provide a framework for making web content more accessible for people with a wide range of abilities, including:

Visual impairments (blindness, low vision, color blindness)
Hearing impairments (deafness, hearing loss)
Motor impairments (limited fine motor control, inability to use a mouse)
Cognitive impairments (learning disabilities, memory impairments)
Photosensitive conditions (seizure disorders)
Speech impairments

WCAG 2.1 Level AA is widely viewed as an industry benchmark. However, conformance is a spectrum, and our website may not fully meet every success criterion on every page.

MEASURES TAKEN TO SUPPORT ACCESSIBILITY

ModMount uses a combination of technical and content practices intended to improve accessibility. These measures are implemented on a commercially reasonable basis and may evolve over time.

Design and Development Practices

Where practical, our website is built using:

Semantic HTML structure with a logical heading hierarchy
Color choices intended to provide sufficient contrast between text and background
Text that can generally be resized without loss of content or functionality
Visible focus indicators for keyboard navigation
Descriptive link text that makes sense in context
Alternative text (alt text) for meaningful images
Form labels and instructions associated with form fields
Mechanisms to bypass repeated content
Interactive elements that can be operated with a keyboard

Content Practices

We aim to:

Use clear, straightforward language on key pages and documentation
Maintain generally consistent navigation and layout
Use descriptive page titles
Provide error messages that help users understand and address issues
Avoid relying solely on color, shape, or position to convey information

Testing and Quality Assurance

On a periodic basis, and as resources reasonably allow, we:

Use automated accessibility tools to identify common issues
Perform keyboard‑only navigation checks on core journeys
Spot‑check compatibility with popular screen readers
Review color contrast on key templates and components

Because technology and standards change, results can vary over time and by user configuration. We cannot promise comprehensive testing or perfect results on every page.

Organizational Commitment

Within the limits of a small business, we work to:

Factor accessibility into our design and development workflows
Educate relevant team members about accessibility considerations
Use customer feedback to guide future improvements
Consider accessibility when selecting third‑party tools and services

CURRENT CONFORMANCE STATUS

ModMount is working toward greater alignment with WCAG 2.1 Level AA but does not claim full compliance at this time.

Status: Partially Conformant

“Partially conformant” means some parts of the website meet many WCAG 2.1 Level AA criteria, while other parts may contain issues that could limit access for some users. We continue to identify and address issues as we become aware of them and as resources permit.

KNOWN LIMITATIONS AND ONGOING IMPROVEMENTS

The following are examples of areas where accessibility may be limited and where we are seeking to improve over time. This list is not exhaustive.

Areas Currently Under Improvement

PDF Documents: Some PDF files may not be fully optimized for screen readers or keyboard navigation. Where feasible, we are updating high‑value PDFs and working to create new documents with accessibility in mind. If you need a specific document in an alternative format, please contact us.
Third‑Party Embedded Content: Certain embedded tools or services (such as payment processors, shipping carriers, and fulfillment or form providers) are operated by third parties and may not fully meet WCAG 2.1 or our internal standards. We have limited control over these platforms but will raise issues with vendors when we become aware of them and consider more accessible options where reasonable.
Complex Forms: Some multi‑step or conditional forms may be more challenging for assistive technologies. We are gradually improving structure, instructions, error handling, and focus order.
Image Descriptions: While we aim to provide meaningful alt text for important images, some decorative or legacy images may not yet have ideal descriptions. We are reviewing and updating these over time.

Workarounds Available

If you encounter an accessibility barrier while using our website, we encourage you to reach out so we can try to help you complete your task through another channel.

For PDF documents: Email us at help@modmount.com to request assistance or an alternative format.
For order placement assistance: Call us during business hours or email your request, and we will work with you to complete your order.
For form submission issues: Contact us via phone or email, and we can gather the needed information directly.

TECHNICAL SPECIFICATIONS

Compatibility

Our goal is for the website to work reasonably well with current versions of major browsers and operating systems commonly used with assistive technologies. In particular, we aim to support:

Operating Systems (examples):

Recent versions of Windows
Recent versions of macOS
Recent versions of iOS
Recent versions of Android

Web Browsers (examples):

Current versions of Google Chrome
Current versions of Mozilla Firefox
Current versions of Safari
Current versions of Microsoft Edge

Assistive Technologies (examples):

Our accessibility efforts are informed by common combinations such as:

Popular desktop screen readers (for example, JAWS, NVDA, VoiceOver)
Built‑in mobile screen readers (for example, VoiceOver on iOS, TalkBack on Android)
Screen magnification tools
Voice recognition software

Because there is a wide variety of assistive technologies and user settings, we cannot guarantee compatibility with every combination, but we strive to avoid obvious barriers with commonly used tools.

THIRD-PARTY CONTENT AND SERVICES

Our website may include links to or integrations with services not operated by ModMount (for example, payment platforms, shipping providers, analytics, referral or affiliate tools, embedded forms, or video players).

We do not control the accessibility of these third‑party properties and cannot represent or guarantee their conformance with any standard. If you experience an accessibility issue while using a third‑party service in connection with ModMount, please let us know. Where possible, we will:

Assist you in completing your task through another method, and
Raise the issue with the third‑party provider or consider reasonable alternatives over time.

FEEDBACK AND CONTACT INFORMATION

Your feedback helps us identify barriers we may not otherwise catch. If you experience any difficulty using our website or have accessibility suggestions, please contact us.

How to Contact Us About Accessibility

Email (recommended): help@modmount.com
Phone: Listed on our website during business hours
Mailing Address: Provided in your order confirmation or upon request

What to Include in Your Report

To help us investigate and respond effectively, please include (if possible):

A description of the issue you encountered
The page or feature where the issue occurred (URL if available)
The browser, device, and assistive technology you were using
Any error messages or unexpected behavior
How we can contact you if a follow‑up is needed

Our Response Approach

We aim to review accessibility‑related messages in a timely manner and to respond with:

Acknowledgment that we received your message
Any immediate workarounds we can provide
Information on whether and how we expect to address the issue longer term

Response times may vary depending on the nature of the request, but we will act in good faith to assist you.

FORMAL COMPLAINTS AND ENFORCEMENT

We encourage you to contact us first if you encounter accessibility barriers so we can attempt to resolve them directly. If you are not satisfied with our response and wish to pursue formal options, you may have rights under applicable laws, which can vary by jurisdiction.

Nothing in this Accessibility Statement limits any rights you may have under the law. This section is not legal advice, and you may wish to consult with an attorney or advocacy organization for guidance tailored to your situation.

ACCESSIBILITY AS AN ONGOING JOURNEY

Accessibility work is never “finished.” Changes to our website, content, tools, and third‑party services can introduce new issues even as we fix existing ones.

ModMount intends to:

Review key templates and user flows for accessibility on a recurring basis
Address issues that come to our attention in a prioritized and commercially reasonable manner
Keep an eye on evolving accessibility standards and best practices
Adjust this statement as our practices and website change

Future updates to this Accessibility Statement will be reflected in the “Last updated” date at the top of the page.

This Accessibility Statement should be read together with:

Privacy Policy: Available at modmount.com/privacy-policy
Customer Agreement: Available at modmount.com/customer-agreement
Affiliate Agreement: Available at modmount.com/affiliate-agreement

If there is any inconsistency between this statement and those documents on accessibility matters, this Accessibility Statement is intended to guide how we handle accessibility‑related issues.

QUESTIONS?

If you have questions about this Accessibility Statement or our accessibility efforts, we invite you to contact us. We appreciate your input and your patience as we continue to improve.

Email: help@modmount.com